Electronic word-of-mouth (eWOM) and customer brand engagement (CBE): Do they really go hand-in-hand?

Neeraj Pandey

Mukta Srivastava S. Abhishek Neeraj Pandey Electronic word-of-mouth (eWOM) and customer brand engagement (CBE): Do they really go hand-in-hand? 1865-1933 2025 June 25 Electron. Commer. Res. 3 https://doi.org/10.1007/s10660-023-09743-z db/journals/ecr/ecr25.html#SrivastavaAP25 streams/journals/ecr

Keng-Boon Ooi Garry Wei-Han Tan Mostafa Al-Emran Mohammed A. Al-Sharafi Alexandru Capatina Amrita Chakraborty Yogesh K. Dwivedi Tzu-Ling Huang Arpan Kumar Kar Voon-Hsien Lee Xiu-Ming Loh Adrian Micu Patrick Mikalef Emmanuel Mogaji Neeraj Pandey Ramakrishnan Raman 0001 Nripendra P. Rana Prianka Sarker Anshuman Sharma Ching-I Teng Samuel Fosso Wamba Lai-Wan Wong The Potential of Generative Artificial Intelligence Across Disciplines: Perspectives and Future Directions. 76-107 2025 65 J. Comput. Inf. Syst. 1 https://doi.org/10.1080/08874417.2023.2261010 db/journals/jcis/jcis65.html#OoiTAACCDHKLLMMMPRRSSTW25 streams/journals/jcis

Yogesh K. Dwivedi Anand Jeyaraj Laurie Hughes Gareth H. Davies Manju Ahuja Mousa Ahmed Albashrawi Adil S. Al-Busaidi Salah A. Al-Sharhan Khalid Ibrahim Al-Sulaiti Levent Altinay Shem Amalaya Sunil Archak María Teresa Ballestar Shonil A. Bhagwat Anandhi Bharadwaj 0001 Amit Bhushan Indranil Bose Pawan Budhwar Deborah Bunker Alexandru Capatina Lemuria D. Carter Ioanna D. Constantiou Crispin R. Coombs Tom Crick Csaba Csáki Yves Darnige Rahul Dé Rick Delbridge Rameshwar Dubey Robin Gauld Ravikumar Gutti Marié Hattingh Arve Haug Leeya Hendricks Airo Hino Cathy H. C. Hsu Netta Iivari Marijn Janssen Ikram Jebabli Paul Jones 0002 Iris A. Junglas Abhishek Kaushik 0002 Deepak Khazanchi Mitsuru Kodama Sascha Kraus Vikram Kumar Christian Maier F. Tegwen Malik Machdel Matthee Ian P. McCarthy Marco Meier Bhimaraya A. Metri Adrian Micu Angela-Eliza Micu Santosh K. Misra Anubhav Mishra Tonja Molin-Juustila Leif Oppermann Nicholas O'Regan Abhipsa Pal Neeraj Pandey Ilias O. Pappas Andrew Parker Kavita Pathak Daniel A. Pienta Ariana Polyviou Ramakrishnan Raman 0001 Samuel Ribeiro-Navarrete Paavo Ritala Michael Rosemann Suprateek Sarker Pallavi Saxena Daniel Schlagwein Hergen Schultze Chitra Sharma Sujeet Kumar Sharma Antonis C. Simintiras Vinay Kumar Singh Hanlie Smuts John Soldatos 0001 Manoj Kumar Tiwari Jason Bennett Thatcher Cristina Vanberghen Ákos Varga Polyxeni Vassilakopoulou Viswanath Venkatesh Giampaolo Viglia Tim Vorley Michael R. Wade Paul Walton "Real impact": Challenges and opportunities in bridging the gap between research and practice - Making a difference in industry, policy, and society. 102750 2024 78 Int. J. Inf. Manag. https://doi.org/10.1016/j.ijinfomgt.2023.102750 db/journals/ijinfoman/ijinfoman78.html#DwivediJHDAAAAAAAABBBBBBBCCCC24

Aishwarya Ramasundaram Neeraj Pandey Yupal Shukla Shirin Alavi Jochen Wirtz Fluidity and the customer experience in digital platform ecosystems. 102599 2023 April 69 Int. J. Inf. Manag. https://doi.org/10.1016/j.ijinfomgt.2022.102599 db/journals/ijinfoman/ijinfoman69.html#RamasundaramPSAW23

Yogesh K. Dwivedi Nir Kshetri Laurie Hughes Emma L. Slade Anand Jeyaraj Arpan Kumar Kar Abdullah M. Baabdullah Alex Koohang Vishnupriya Raghavan Manju Ahuja Hanaa Albanna Mousa Ahmad Albashrawi Adil S. Al-Busaidi Janarthanan Balakrishnan Yves Barlette Sriparna Basu Indranil Bose Laurence D. Brooks Dimitrios Buhalis Lemuria D. Carter Soumyadeb Chowdhury Tom Crick Scott W. Cunningham Gareth H. Davies Robert M. Davison Rahul De' Denis Dennehy Yanqing Duan Rameshwar Dubey Rohita Dwivedi John S. Edwards Carlos Flavián 0001 Robin Gauld Varun Grover Mei-Chih Hu Marijn Janssen Paul Jones 0002 Iris A. Junglas Sangeeta Khorana Sascha Kraus Kai R. Larsen Paul Latreille Sven Laumer F. Tegwen Malik Abbas Mardani Marcello Mariani Sunil Mithas Emmanuel Mogaji Jeretta Horn Nord Siobhán O'Connor 0001 Fevzi Okumus Margherita Pagani Neeraj Pandey Savvas Papagiannidis Ilias O. Pappas Nishith Pathak Jan Pries-Heje Ramakrishnan Raman 0001 Nripendra P. Rana Sven-Volker Rehm Samuel Ribeiro-Navarrete Alexander Richter Frantz Rowe Suprateek Sarker Bernd Carsten Stahl Manoj Kumar Tiwari Wil M. P. van der Aalst Viswanath Venkatesh Giampaolo Viglia Michael R. Wade Paul Walton Jochen Wirtz Ryan T. Wright Opinion Paper: "So what if ChatGPT wrote it?" Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy. 102642 2023 August 71 Int. J. Inf. Manag. https://doi.org/10.1016/j.ijinfomgt.2023.102642 https://www.wikidata.org/entity/Q121310976 db/journals/ijinfoman/ijinfoman71.html#DwivediKHSJKBKRAAAABBBBBBCCCC23

Yogesh K. Dwivedi Nir Kshetri Laurie Hughes Nripendra P. Rana Abdullah M. Baabdullah Arpan Kumar Kar Alex Koohang Samuel Ribeiro-Navarrete Nina Belei Janarthanan Balakrishnan Sriparna Basu Abhishek Behl Gareth H. Davies Vincent Dutot Rohita Dwivedi Leighton Evans Reto Felix Richard Foster-Fletcher Mihalis Giannakis Ashish Gupta Chris Hinsch Animesh Jain Nina Jane Patel Timothy Jung 0001 Satinder Juneja Qeis Kamran Sanjar Mohamed AB Neeraj Pandey Savvas Papagiannidis Ramakrishnan Raman 0001 Philipp A. Rauschnabel Preeti Tak Alexandra Taylor M. Claudia tom Dieck Giampaolo Viglia Yichuan Wang 0001 Meiyi Yan Exploring the Darkverse: A Multi-Perspective Analysis of the Negative Societal Impacts of the Metaverse. 2071-2114 2023 October 25 Inf. Syst. Frontiers 5 https://doi.org/10.1007/s10796-023-10400-x db/journals/isf/isf25.html#DwivediKHRBKKRBBBBDDDEFFGGHJPJJKAPP23

Alex Koohang Jeretta Horn Nord Keng-Boon Ooi Garry Wei-Han Tan Mostafa Al-Emran Eugene Cheng-Xi Aw Abdullah Mohammed Baabdullah Dimitrios Buhalis Tat Huei Cham Charles Dennis Vincent Dutot Yogesh K. Dwivedi Laurie Hughes Emmanuel Mogaji Neeraj Pandey Ian Phau Ramakrishnan Raman 0001 Anshuman Sharma Marianna Sigala Akiko Ueno Lai-Wan Wong Shaping the Metaverse into Reality: A Holistic Multidisciplinary Understanding of Opportunities, Challenges, and Avenues for Future Investigation. 735-765 2023 May 63 J. Comput. Inf. Syst. 3 https://doi.org/10.1080/08874417.2023.2165197 db/journals/jcis/jcis63.html#KoohangNOTAABBCDDDHMPPRSSUW23

Yogesh K. Dwivedi David Laurie Hughes Abdullah M. Baabdullah Samuel Ribeiro-Navarrete Mihalis Giannakis Mutaz M. Al-Debei Denis Dennehy Bhimaraya A. Metri Dimitrios Buhalis Christy M. K. Cheung Kieran Conboy Ronan Doyle Rameshwar Dubey Vincent Dutot Reto Felix D. P. Goyal 0001 Anders Gustafsson Chris Hinsch Ikram Jebabli Marijn Janssen Young-Gab Kim Jooyoung Kim Stefan Koos David Kreps Nir Kshetri Vikram Kumar Keng-Boon Ooi Savvas Papagiannidis Ilias O. Pappas Ariana Polyviou Sang-Min Park Neeraj Pandey Maciel Manoel Queiroz Ramakrishnan Raman 0001 Philipp A. Rauschnabel Anuragini Shirish Marianna Sigala Konstantina Spanaki Garry Wei-Han Tan Manoj Kumar Tiwari Giampaolo Viglia Samuel Fosso Wamba Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy. 102542 2022 66 Int. J. Inf. Manag. https://doi.org/10.1016/j.ijinfomgt.2022.102542 https://www.wikidata.org/entity/Q114170472 db/journals/ijinfoman/ijinfoman66.html#DwivediHBRGADMB22

Neeraj Pandey Shobha Sundar Ram Classification of Automotive Targets Using Inverse Synthetic Aperture Radar Images. 675-689 2022 7 IEEE Trans. Intell. Veh. 3 https://doi.org/10.1109/TIV.2022.3146639 db/journals/tiv/tiv7.html#PandeyR22

Neeraj Pandey Shobha Sundar Ram Dataset of simulated inverse synthetic aperture radar (ISAR) images of automotive targets. 2022 March https://doi.org/10.21227/hjw9-d428 IEEE DataPort streams/repo/ieeedataport

Preeti Nayal Neeraj Pandey Justin Paul Examining m-coupon redemption intention among consumers: A moderated moderated-mediation and conditional model. 102288 2021 57 Int. J. Inf. Manag. https://doi.org/10.1016/j.ijinfomgt.2020.102288 db/journals/ijinfoman/ijinfoman57.html#NayalPP21

Preeti Nayal Neeraj Pandey Digital Coupon Redemption: Conceptualization, Scale Development and Validation. 2020 24 Australas. J. Inf. Syst. https://doi.org/10.3127/ajis.v24i0.2469 db/journals/ajis/ajis24.html#NayalP20

Geetika 0002 Neeraj Pandey E-government for Improving Performance of Power Sector in India. 57 2007 PACIS http://aisel.aisnet.org/pacis2007/57 conf/pacis/2007 db/conf/pacis/pacis2007.html#GeetikaP07

Neeraj Pandey Mythily Ganapathi Kaushal Kumar Dipayan Dasgupta Sushanta Kumar Das Sutar Debasis Dash Comparative analysis of protein unfoldedness in human housekeeping and non-housekeeping proteins. 2904-2910 2004 20 Bioinform. 17 https://doi.org/10.1093/bioinformatics/bth344 https://www.wikidata.org/entity/Q47238388 db/journals/bioinformatics/bioinformatics20.html#PandeyGKDSD04

Wil M. P. van der Aalst Sanjar Mohamed AB S. Abhishek Manju K. AhujaManju Ahuja Adil S. Al-Busaidi Mutaz M. Al-Debei Mostafa Al-Emran Mohammed A. Al-Sharafi Salah A. Al-Sharhan Khalid Ibrahim Al-Sulaiti Shirin Alavi Hanaa Albanna Mousa AlbashrawiMousa Ahmad AlbashrawiMousa Ahmed Albashrawi Levent Altinay Shem Amalaya Sunil Archak Eugene Cheng-Xi Aw Abdullah BaabdullahAbdullah M. BaabdullahAbdullah Mohammed Baabdullah Janarthanan Balakrishnan María Teresa Ballestar Yves Barlette Sriparna Basu Abhishek Behl Nina Belei Shonil A. Bhagwat Anandhi Bharadwaj 0001 Amit Bhushan Indranil Bose Laurence D. Brooks Pawan Budhwar Dimitrios Buhalis Deborah Bunker Alexandru Capatina Lemuria D. Carter Amrita Chakraborty Tat Huei Cham Christy M. K. Cheung Soumyadeb Chowdhury Kieran Conboy Ioanna D. Constantiou Crispin R. Coombs Tom Crick Csaba Csáki Scott W. Cunningham Yves Darnige Dipayan Dasgupta Debasis Dash Gareth H. Davies Robert M. Davison Rahul De'Rahul Dé Rick Delbridge Denis Dennehy Charles Dennis M. Claudia tom Dieck Ronan Doyle Yanqing Duan Rameshwar Dubey Vincent Dutot Rohita Dwivedi Yogesh Kumar DwivediYogesh K. Dwivedi John S. Edwards Leighton Evans Reto Felix Carlos Flavián 0001 Richard Foster-Fletcher Mythily Ganapathi Robin Gauld Geetika 0002 Mihalis Giannakis D. P. Goyal 0001 Varun Grover Ashish Gupta Anders Gustafsson Ravikumar Gutti Marie HattinghMarié Hattingh Arve Haug Leeya Hendricks Airo Hino Chris Hinsch Cathy H. C. Hsu Mei-Chih Hu Tzu-Ling Huang David Laurie HughesLaurie Hughes Netta Iivari Animesh Jain Marijn Janssen Ikram Jebabli Anand Jeyaraj Paul Jones 0002 Satinder Juneja Timothy Jung 0001 Iris A. Junglas Qeis Kamran Arpan Kumar Kar Abhishek Kaushik 0002 Deepak Khazanchi Sangeeta Khorana Jooyoung Kim Young-Gab Kim Mitsuru Kodama Alex Koohang Stefan Koos Sascha Kraus David Kreps Nir Kshetri Kaushal Kumar Vikram Kumar Kai R. Larsen Paul Latreille Sven Laumer Voon-Hsien Lee Xiu-Ming Loh Christian Maier F. Tegwen Malik Abbas Mardani Marcello Mariani M. C. MattheeMachdel Matthee Ian P. McCarthy Marco Meier Bhimaraya A. Metri Adrian Micu Angela-Eliza Micu Patrick Mikalef Anubhav Mishra Santosh K. Misra Sunil Mithas Emmanuel Mogaji Tonja Molin-Juustila Preeti Nayal Jeretta Horn Nord Siobhán O'Connor 0001 Fevzi Okumus Keng-Boon Ooi Leif Oppermann Nicholas O'Regan Margherita Pagani Abhipsa Pal Savvas Papagiannidis Ilias O. Pappas Sang-Min Park Andrew Parker Nina Jane Patel Kavita Pathak Nishith Pathak Justin Paul Ian Phau Daniel A. Pienta Ariana Polyviou Jan Pries-Heje Maciel Manoel Queiroz Vishnupriya Raghavan Shobha Sundar Ram Ramakrishnan Raman 0001 Aishwarya Ramasundaram Nripendra P. Rana Philipp A. Rauschnabel Sven-Volker Rehm Samuel Ribeiro-Navarrete Alexander Richter Paavo Ritala Michael Rosemann Frantz Rowe Prianka Sarker Suprateek Sarker Pallavi Saxena Daniel Schlagwein Hergen Schultze Anshuman Sharma Chitra Sharma Sujeet Kumar Sharma Anuragini Shirish Yupal Shukla Marianna Sigala Antonis C. Simintiras Vinay Kumar Singh Emma L. Slade Hanlie Smuts John Soldatos 0001 Konstantina Spanaki Mukta Srivastava Bernd C. StahlBernd Carsten Stahl Sushanta Kumar Das Sutar Preeti Tak Garry Wei-Han Tan Alexandra Taylor Ching-I Teng Jason Bennett Thatcher Manoj Kumar Tiwari Akiko Ueno Cristina Vanberghen Ákos Varga Polyxeni Vassilakopoulou Viswanath Venkatesh Giampaolo Viglia Tim Vorley Michael R. Wade Paul Walton Samuel Fosso Wamba Yichuan Wang 0001 Jochen Wirtz Lai-Wan Wong Ryan T. Wright Meiyi Yan