<?xml version="1.0" encoding="US-ASCII"?>
<dblp>
<article key="journals/eswa/WuLLH10" mdate="2017-05-26">
<author>Ming-Ji Wu</author>
<author>Yu-Fan Lin</author>
<author>Fang-Mei Liu</author>
<author>Shu-Ling Hsiao</author>
<title>Overcoming service innovation bottlenecks using Web 2.0.</title>
<pages>7373-7379</pages>
<year>2010</year>
<volume>37</volume>
<journal>Expert Syst. Appl.</journal>
<number>11</number>
<ee>https://doi.org/10.1016/j.eswa.2010.04.030</ee>
<url>db/journals/eswa/eswa37.html#WuLLH10</url>
</article></dblp>
