All Systems Operational

Product Operational
Onboarding Operational
Connected Accounts Operational
Global Accounts Operational
Linked Accounts Operational
Payments Operational
Billing Operational
Issuing Operational
Transactional FX Operational
Payouts Operational
Balances & Transactions Operational
Spend Operational
System Operational
Web App Operational
Mobile App Operational
Login & 2FA Operational
API Gateway Operational
Notifications & Webhooks Operational
Sandbox Operational
Data center Operational
Hong Kong Operational
Singapore Operational
Netherlands Operational
US East Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 7, 2026

No incidents reported today.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Third-party outage causing PIX payment failures
Resolved - From 00:10 to 04:48 UTC on 2026-07-29, we observed an issue external to Airwallex impacting PIX payments. The issue is resolved and all affected systems are restored to full functionality.
Jul 29, 05:43 UTC
Investigating - From 00:10 UTC on 2026-07-29, we have observed an issue affecting PIX payments. The issue has been identified and is under investigation by our payments partner. The issue is external to Airwallex.
Jul 29, 03:59 UTC

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

Third-party outage causing PIX payment failures
Resolved - From 03:13 to 13:29 UTC on 2026-07-26, we observed an issue external to Airwallex impacting PIX payments. The issue is resolved and all affected systems are restored to full functionality.
Jul 26, 18:44 UTC
Monitoring - As of 13:29 UTC on 2026-07-26, the issue affecting PIX payments has been remediated. We are monitoring our own service metrics to ensure continued stability.
Jul 26, 15:35 UTC
Investigating - From 03:13 UTC on 2026-07-26, we have observed an issue affecting PIX payments. The issue has been identified and is under investigation by our payments partner. The issue is external to Airwallex.
Jul 26, 10:54 UTC
Scheduled maintenance for Sandbox
Completed - The scheduled maintenance has been completed.
Jul 26, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 00:00 UTC
Scheduled - Our sandbox (demo) environment will undergo scheduled maintenance from July 25, 2026, 8:00 AM SGT to July 26, 2026, 11:59 PM SGT. During this period, the sandbox environment will be completely unavailable. Please avoid scheduling any testing activities during this window.
Jul 6, 02:22 UTC

Jul 25, 2026

Third-party outage causing PIX payment failures
Resolved - From 15:00 on 2026-07-24 to 21:24 UTC on 2026-07-25, we observed an issue external to Airwallex impacting PIX payments. The issue is resolved and all affected systems are restored to full functionality.
Jul 25, 23:34 UTC
Monitoring - As of 21:24 UTC on 2026-07-25, the issue affecting PIX payments has been remediated. We are monitoring our own service metrics to ensure continued stability.
Jul 25, 22:27 UTC
Identified - We will provide updates as more information becomes available.
Jul 25, 16:24 UTC
Investigating - From 15:00 UTC on 2026-07-24, we have observed an issue affecting PIX payments. The issue has been identified and is under investigation by our payments partner. The issue is external to Airwallex.
Jul 25, 16:09 UTC
Scheduled maintenance for PayNow
Completed - The scheduled maintenance has been completed.
Jul 25, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 16:00 UTC
Scheduled - Our payment partner has scheduled maintenance on July 25, 16:00 - 22:00 UTC. During this window, the payment method PayNow might experience instability. We will provide updates as the maintenance progresses.
Jul 20, 03:26 UTC

Jul 24, 2026

No incidents reported.

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