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Recent questions
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- My AWS billing case regarding an unexpected charge and refund request has remained “Unassigned” for 7–8 days, despite two follow-ups. I was instructed to resubmit the refund request after August 4, w...
- I am implementing custom logic in Lambda to detect malicious clients. I want to identify and block malicious scripts/bots. WAF rules seem to a good fit. Would using online databases help? Should I jus...
- Hi team, I am trying to deploy the Guidance for Media2Cloud on AWS (v4.0.10) into a new testing account using the official CloudFormation template (media2cloud.template), but the stack creation immed...
- I am trying to request Amazon SES production access in US East (N. Virginia), but the account is still in the SES sandbox and I cannot submit a new production-access request. A previous SES productio...
- On AWS Bedrock we currently have access to Claude 4.6, but as far as I understand, this version may be retired in the coming months. When we try to access Claude Opus 4.8, 5 or Fable, we receive the...
- Hi everyone, I'm hoping someone can help me understand why this is taking so long, or point me toward the right escalation path. **Timeline so far:** Submitted original case (***************) over a...
- I came across an issue trying to read form S3 lake and write to final destination as RDS. Is the situation still the same like before, i can't use source as athena reading form S3 & profile as RDS? mu...
- AWS Cognito Managed Login doesn't accept ampersands '&' in the local part of the email address even though these are valid per RFC 5321. The form displays "invalid email address" while it is a valid e...
- Is there any SLA or expected wait for basic support in billing questions? I opened a case due to an unexpectedly high cost related to Quicksight and after 8 days the case remains unassigned.
- There are now so many discussions about Amazon SES auto-approved accounts and the abuse they can enable, yet there still doesn't seem to be a clear answer from AWS. Is everything really under control...
- I'm new to Amazon SES and currently trying to understand how the Production Access review works in practice. The official AWS documentation explains the process, but it's still pretty unclear what AWS...
- I am an innocent student in India with zero income facing extreme financial distress. My training institute gave me severe technical misinformation, took control of my console, and upgraded my account...
- Lately I’ve seen a lot of posts about the strange/automatic SES production approvals, and it made me wonder how much this is affecting the quality of the shared IP pools For people already using SES,...
- Hello AWS Community and Support Team, Case ID: ************ My account was suspended due to unpaid invoices, but I have paid the entire balance in full across three separate transactions totaling $7...
- Case ID: *************** Created: 2026-07-28T13:55:42.761Z The exam is scheduled next week. Could someone from AWS look into this and resolve. *Edit: Removed case ID — Aimee K.
- Hello! I want to share my thoughts on how the current system of automatic approval of production access in Amazon SES is harming the entire ecosystem of the service. On the one hand, auto-approval is ...
- I would like to raise a concern about the apparent ease with which newly created AWS accounts are being approved for SES production access. A lot of people are mass-registering accounts and obtaining...
- I signed up for AWS about a week ago. My account has been stuck in "incomplete" activation status since then, and I still can't access any services. Issue 1 — Phone verification: Every attempt fails ...
Recent Knowledge Center content
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Recent articles
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Manish MishraEXPERT
published a day ago0 votes45 views
You DM the bot in Teams (or @mention it in a channel). DevOps Agent responds directly in the conversation. If it kicks off an investigation, the results come back in the same thread when it's done. Fo...Mario SagethEXPERT
published 2 days ago0 votes39 views
This article explains why Amazon CloudWatch cannot natively monitor NVIDIA GPU utilization, memory, thermal, or error metrics on EC2-based training and inference workloads — and provides a practical i...- AWS OFFICIALUpdated 2 days ago0 votes53 viewsIf you build or operate a service on AWS where users can share, generate, process, distribute, or store imagery, you might encounter non-consensual intimate imagery (NCII) or other forms of image-base...
Liam_MEXPERT
published 2 days ago0 votes19 views
Expand your game server infrastructure with the latest compute-optimized and general-purpose instance families, including support for x86 and Arm architectures.
Hyangmok BaekSUPPORT ENGINEER
published 3 days ago0 votes34 views
Express brokers offer up to 3x throughput per broker, 20x faster scaling, and no storage management. But if you operate them the way you operate Standard brokers, you will run into unexpected behavior...Seongjoon JeongSUPPORT ENGINEER
published 3 days ago0 votes68 views
AWS Lambda external extensions run as separate processes within the execution environment and can continue running after the runtime returns a response. The extension execution time after the runtime ...Hyangmok BaekSUPPORT ENGINEER
published 4 days ago1 votes46 views
When consumer lag spikes, the usual reaction is to add consumers or partitions. But when lag piles up on a single partition, scaling out does not help and can even make things worse: the cause is not ...Hyangmok BaekSUPPORT ENGINEER
published 4 days ago1 votes50 views
When a consumer gets stuck on a problematic message, a common reaction is to delete that message from the topic. However, after running kafka-delete-records.sh, the consumer lag number stays exactly t...Tony BEXPERT
published 4 days ago0 votes23 views
Explains how to capture a shader cache, how the service manages replication and application of the shader cache to future sessions, and the benefits of using this feature.Tony BEXPERT
published 4 days ago1 votes23 views
GameLift Streams allows you to quickly and easily share a playable stream session via URL without the need for a client SDK integration or AWS credentials.- AWS OFFICIALUpdated 4 days ago7 votes70 viewsThis article provides prescriptive guidance for customers reaching their Amazon CloudWatch Metrics Insights 200 alarm quota per AWS Region. It explains the challenge and recommends architectural appro...
Ashwin SambidiSUPPORT ENGINEER
published 5 days ago0 votes77 views
You cannot see, select, or invoke an OpenAI GPT-5.x model such as openai.gpt-5.5 in Amazon Bedrock, or an inference call returns an HTTP 401 error stating that the model is not available for your acco...Liam_MEXPERT
published 5 days ago0 votes38 views
Amazon GameLift Servers has updated its Unreal Engine plugin and server SDKs, now supporting Unreal Engine 5.8 with improved logging integration and a new custom logging capability for the C++ server ...Lucky IkaniSUPPORT ENGINEER
published 5 days ago2 votes82 views
I created a cross-account AWS Transit Gateway VPC attachment and it was accepted, but the attachment transitioned to a "failed" state instead of "available."Lucky IkaniSUPPORT ENGINEER
published 5 days ago2 votes148 views
I want to use AWS CloudTrail to determine what configuration changes were made to my AWS Transit Gateway, such as route modifications, attachment changes, or propagation updates.- AWS OFFICIALUpdated 6 days ago5 votes181 viewsThis article explains how an AWS Backup vault that's locked in Compliance mode can keep recovery points permanently undeletable. It walks through how to diagnose your vault's state, work with grace ti...
Manish MishraEXPERT
published 6 days ago0 votes120 views
Chat and Kick-off DevOps agent investigation with context from Slack Channel. Allows multiple engineers to collaborate with DevOps Agent on the same incident thread simultaneouslyFernandes Costa, JorgeEXPERT
published 6 days ago0 votes69 views
Most media customers deploy MediaLive with default ABR rendition ladders without visibility into which renditions viewers actually consume. This article provides a complete, deployable solution to ana...
Recent selections
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AWS OfficialMODERATOR
published a month ago0 votes173 views
This spotlight on AWS Certificate Manager (ACM) equips you with the skills and troubleshooting tips to get the most out of a powerful service.AWS OfficialEXPERT
published a month ago0 votes266 views
This spotlight on Amazon Linux equips you with the skills and troubleshooting tips to get the most out of a powerful service.- AWS OFFICIALUpdated 5 days ago0 votes571 viewsThe Education Excellence Hub is a collection of content curated by AWS experts from around the world who are advocates for the education industry and who actively promote how education customers can b...
- AWS OFFICIALUpdated 3 months ago0 votes440 viewsAWS Transform custom uses agentic AI to define and run reusable code transformations across your repositories, with both CLI and web interfaces. Use this Selection to learn how AWS Transform custom wo...
- AWS OFFICIALUpdated 3 months ago0 votes277 viewsAWS Transform for full-stack Windows modernization uses agentic AI to transform .NET Framework applications, UI frameworks, and SQL Server databases into cloud-native solutions running on Linux, Amazo...
- AWS OFFICIALUpdated 3 months ago0 votes271 viewsAWS Transform for mainframe uses agentic AI to analyze, document, refactor, and test mainframe applications, cutting modernization timelines from years to months. Use this Selection to learn how the m...
- AWS OFFICIALUpdated 3 months ago0 votes115 viewsAWS Transform for VMware uses agentic AI to discover, plan, and execute VMware migrations to AWS at scale. Use the information in this Selection to learn how the VMware migration agent works, see cust...
- AWS OFFICIALUpdated 3 months ago0 votes179 viewsAWS Transform is an agentic AI service that accelerates enterprise migration and modernization. Use this Selection to understand what AWS Transform is, set it up in your account, and follow announceme...
AWS OfficialMODERATOR
published 3 months ago0 votes115 views
Stay up to date with the latest from the Knowledge Center. The AWS re:Post Knowledge Center is your one-stop-shop for authoritative, up-to-date guidance on using AWS services. See all new Knowledge Ce...AWS OfficialEXPERT
published 3 months ago0 votes106 views
This spotlight on Amazon SNS equips you with the skills and troubleshooting tips to get the most out of a powerful service.- AWS OFFICIALUpdated 4 months ago1 votes249 viewsAWS Official content is created by a team of technical experts, professional writers, and editors within AWS. They work together to make sure that the information is clear, comprehensive, and aligned ...
AWS OfficialEXPERT
published 4 months ago0 votes248 views
This spotlight on Amazon Elastic Compute Cloud Amazon EC2 Windows equips you with the skills and troubleshooting tips to get the most out of a scalable service.AWS OfficialMODERATOR
published 4 months ago0 votes237 views
This spotlight on AWS IAM equips you with skills and troubleshooting best practices to secure and manage access to your AWS resources effectively.AWS OfficialMODERATOR
published 5 months ago0 votes413 views
This spotlight on AWS Billing equips you with the skills and troubleshooting tips to get the most out of your AWS service.Henrique SantanaEXPERT
published 5 months ago1 votes466 views
Summaries of Serverless & Containers breakout sessions from AWS re:Invent 2025. Each article distills key announcements, technical deep dives, and practical guidance from sessions covering Amazon EKS,...AWS OfficialEXPERT
published 6 months ago0 votes474 views
This spotlight on Amazon EventBridge equips you with the skills and troubleshooting tips to get the most out of a scalable service.AWS OfficialEXPERT
published 6 months ago0 votes367 views
This spotlight on Amazon API Gateway equips you with the skills and troubleshooting tips to get the most out of a powerful service.AWS OfficialMODERATOR
published 6 months ago0 votes255 views
This spotlight on Aurora PostgreSQL-Compatible equips you with the skills and troubleshooting best practices to get the most out of this fully managed, PostgreSQL-compatible relational database engine...
