The Effects of Positive and Negative Emotions During Online Shopping Episodes on Consumer Satisfaction, Repurchase Intention, and Recommendation Intention.

Markus Makkonen Janne Riekkinen Lauri Frank Jari Jussila The Effects of Positive and Negative Emotions During Online Shopping Episodes on Consumer Satisfaction, Repurchase Intention, and Recommendation Intention. 12 2019 Bled eConference https://aisel.aisnet.org/bled2019/12 conf/bled/2019 db/conf/bled/bled2019.html#MakkonenRFJ19