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  • Value Creation in Travel Distribution

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Value Creation in Travel Distribution

4.7 out of 5 stars (4)

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“Value Creation in Travel Distribution” provides a comprehensive introduction to the world's most rapidly growing industry. It covers the history of the industry and provides an introduction to the management and operation of its three principal segments: transportation, distribution and technology. In the text, emphasis is placed on introducing concepts about travel as an industry and exposing readers to various industry practices. This book presents an insightful discussion of the travel industry’s significant strengths, weaknesses, threats and opportunities. Topics include but are not limited to mobile booking, ancillary revenue, virtual meetings, social-media and location dependent services. It exposes the reader to how current trends in telecommunication, technology, digital media and ecology can influence the travel industry as a whole. The author shows some details of possible future developments, namely evolution and revolution, and draws a final conclusion.
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Product details

  • Publisher ‏ : ‎ Lulu Press, Inc.
  • Publication date ‏ : ‎ August 22, 2010
  • Edition ‏ : ‎ null
  • Language ‏ : ‎ English
  • Print length ‏ : ‎ 116 pages
  • ISBN-10 ‏ : ‎ 0557612462
  • ISBN-13 ‏ : ‎ 978-0557612468
  • Item Weight ‏ : ‎ 2.31 pounds
  • Reading age ‏ : ‎ 1 year and up
  • Dimensions ‏ : ‎ 5.98 x 0.29 x 9.02 inches
  • Best Sellers Rank: #6,369,679 in Books (See Top 100 in Books)
  • Customer Reviews:
    4.7 out of 5 stars (4)

About the author

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Michael Strauss
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Michael Strauss is the CEO of Miami-based PASS Consulting Corporation (pass-consulting.com). He has been the driver behind PASS’s incredible success and continued growth in the travel and telecommunications industries. He is also Head of the Business Unit Travel worldwide for the $150 million PASS Consulting Group, a global consulting organization with more than 700employees.

Michael started his professional career in 1993 at Siemens Mobile Germany as a developer for cordless phone systems. He soon was in charge for product development and strategic relationships with leading customers. Later he was responsible for both strategic market and trend analysis for Siemens’ cell phone network division and worked closely with the Siemens executive leadership team.

In 2000, Michael Strauss joined PASS Germany, where he developed and managed the telecommunications division. In 2004 he was named CEO of PASS North America and at the same time Head of the Business Unit Travel. Since then Michael has been instrumental in scaling PASS’s technology solutions while maintaining a culture of innovation within the company.

A visionary with sound business principles, Michael is the author of a number of articles and papers on the travel industry and technology in particular. He speaks frequently to and motivates corporate audiences on the subject. He feels strongly about the need to open up the industry towards innovation and thus make it a better place for all players involved to work and do business with emphasis on the traveler.

In addition to directing PASS’s business activities, Michael is actively involved in a number of industry-related activities such as the Open Axis Group, a non-profit organization dedicated to the promotion of XML as the optimal electronic messaging structure for airline system connectivity worldwide.

Michael holds a Masters degree in Engineering and Information Technology from the Technical University of Munich.

Michael and his team continue to be innovators and leader with clients that include the world’s most successful TMC’s, businesses, GDSs and technology providers. Among these: American Express, BCD Travel, Omega World Travel, The Travel Authority, Boulevard Travel, Airtrade, Morris Murdock Travel, Lufthansa City Center, E-Travel & Amadeus One, Morgan Stanley, Hewlett-Packard, nuTravel, Travelport, Emirates, Farelogix, International SOS, MEDEX, Starcite, SureWare, TravTech, Lufthansa, vayama.com, Hotelexpress.com, Sandals & Beaches, Vail Resorts, swifttrip.com and Costa Cruise Lines. Michael’s team has also helped Cheaptickets.com, ARC and Navigant (a Carlson Wagonlit Travel company) to become a leading provider of travel related services.

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Customer reviews

4.7 out of 5 stars
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Top reviews from the United States

  • 5 out of 5 stars
    and I enjoyed the complex understanding the author employed during his discussions
    Reviewed in the United States on April 29, 2017
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    Very professional, and I enjoyed the complex understanding the author employed during his discussions.

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  • 4 out of 5 stars
    We've been warned...
    Reviewed in the United States on September 7, 2011
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    Michael Strauss offers us an honest assessment of the current state of Travel Distribution, how we got here and what we can expect in the future.

    Most importantly, he is sounding an alarm bell with a very clear-eyed prediction of how disruptive newcomers will seize opportunities away from entrenched players.

    His premise is sound: "Business as usual" in a world that is every day more "unusual" is the surest way to miss-out on opportunities.

    Like in many other industries now disrupted, the entrenched channels in travel distribution are slowly being eroded through a combination of new models, new technologies, new participants and new customers - on a global scale. For those who have made a life out of "travel distribution" as we know it, attempting to preserve a "status-quo" will surely result in awakening one day and wondering "where have all our jobs gone?".

    Michael is to be commended for his refreshing and sober analysis.

    Value Creation in Travel Distribution

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  • 5 out of 5 stars
    Up in the air
    Reviewed in the United States on November 2, 2010
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    Although the chapter titles seem sometimes over the top (using words like revolution, evolution), the content of this book doesn't cast any doubts on the author's predictions. Some of them have already been proven right!! I'm convinced that future developments in the travel industry and especially in travel distribution will turn the predicted ways. Thus, the information provided in this book will be of interest for readers with various backgrounds from hospitality, transportation, IT or economics. The author's controversial perception of industry developments have led to lively discussions between me and my co-workers. I think this book should be considered a kind of handbook for travel representatives looking for a long-term strategy for their business decisions. At least this is what we use it for.

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  • 5 out of 5 stars
    surprisingly great reading experience
    Reviewed in the United States on October 29, 2010
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    When purchasing this book I didn't have any high expectations on reading about new ideas or thoughts I haven't already heard or read of before. But I can only express my recognition for this work. Surprisingly, even as an experienced travel technology consultant I came across some interesting ideas/ thoughts on future trends that in my opinion have not been thought of before. The book contains a well-founded and comprehensive yet understandably-written analysis of the travel industry's current market situation, its trends and to be expected future developments.

    What I liked best was the detailed insight of the aviation industry's history. I never found such a great summary of past developments, mergers and acquisitions and IPOs of airlines and GDSs.

    GREAT!!!!

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