<?xml version="1.0" encoding="US-ASCII"?>
<dblp>
<article key="journals/ijinfoman/ParkLLT12" mdate="2020-02-21">
<author orcid="0000-0002-8956-208X">Jun-gi Park</author>
<author orcid="0000-0002-4130-4970">Jungwoo Lee 0002</author>
<author>Hyejung Lee</author>
<author>Duane Truex</author>
<title>Exploring the impact of communication effectiveness on service quality, trust and relationship commitment in IT services.</title>
<pages>459-468</pages>
<year>2012</year>
<volume>32</volume>
<journal>Int. J. Inf. Manag.</journal>
<number>5</number>
<ee>https://doi.org/10.1016/j.ijinfomgt.2012.02.005</ee>
<url>db/journals/ijinfoman/ijinfoman32.html#ParkLLT12</url>
</article></dblp>
