NiCE (@NICELtd) / X

Pinned

Some leaders follow AI. At #NiCEWorld26, you lead it. June 8–10 · Orlando · Focused leadership on #AI #CX that actually moves the needle → bit.ly/48j9tvD

What do you foresee as setbacks in incorporating #automation into your workforce? #RPA #businesstransformation

Cost42.9%

Lack of management buy-in25.3%

Pushback from employees31.8%

2,328 votesFinal results

NiCE

@NICELtd

Jan 25, 2018

How do you foresee your organization implementing #automation in the workforce?

Assisted Automation54.3%

Unassisted Automation17.1%

Robotic Supervision28.6%

1,736 votesFinal results

NiCE

@NICELtd

Jan 18, 2018

Are #robots safe especially with the rise of #malware / #ransomware attacks in the landscape? #RPA #automation #cyberattacks

Yes42.8%

No57.2%

3,075 votesFinal results

NiCE

@NICELtd

Feb 12, 2018

What percentage of your organization's processes do you estimate can be partially automated? #RPA #automation

0%-25%28%

26%-50%26%

51% - 75%27.1%

76% - 100%19%

805 votesFinal results

NiCE

@NICELtd

Nov 30, 2017

Ravin Sanjith of @opus Research explains what makes NICE a market leader in #voicebiometrics bit.ly/2BzMDPd /engage/blog/Passive-Enrolments-The-Key-to-High-Volume-Voiceprint-Utilization-2316

NiCE

@NICELtd

Feb 8, 2018

Which area do you think would provide the most benefit when #RPA is incorporated? #automation #businesstransformation #quiz

Front Office54.8%

Back Office45.2%

2,790 votesFinal results

NiCE

@NICELtd

Nov 29, 2017

This blog post by Opus Research's Ravin Sanjith, explains the role passive enrolments will play in the #voicebiometrics industry, which they say is poised for growth >> bit.ly/2AjWbNT

NiCE

@NICELtd

Feb 15, 2018

Do you think robots will take over your jobs? #RPA #automation

Yes34.6%

No65.4%

26 votesFinal results

NiCE

@NICELtd

Jan 30, 2018

What percentage of your organization's processes do you estimate can be fully (end-to-end) automated? #RPA #automation #cx #custserv

0%-25%28.1%

26%-50%25.9%

51% - 75%25.5%

76% - 100%20.5%

5,065 votesFinal results

NiCE

@NICELtd

Dec 18, 2017

We're curious. Robotic Process Automation. Friend or Foe? #RPA #Automation #Robotics #businesstransformation #quiz #poll #roboticprocess nice.com/websites/rpa/

Friend66.9%

Foe33.1%

3,539 votesFinal results

NiCE

@NICELtd

Apr 12, 2024

We had an excellent time at yesterday's CX in Your City event in Uptown Charlotte! Industry analyst @genemarks and the NICE team walked attendees through the latest, most innovative approaches to CX and the #AI for #CX renaissance. Thank you to everyone who joined us!

93% of Gen Z says that a company's impact on society affects their decision to work there. Prepare your orgranization for this new generation of customers/employees with this infographic >> okt.to/Sd9RMu #CXone #CX #custserv #GenZ

NiCE

@NICELtd

Jun 14, 2019

The Journey Excellence Score (JES) will boost the effectiveness of your customer experience by measuring the quality of your customer journeys. Discover how with NICE @Nexidia >> okt.to/Y9Mn2j #Nexidia #analytics #JES #customerexperience