As America celebrates 250 years, it is worth taking a moment to appreciate what makes this country so special. For two and a half centuries, America has been built by people who believed in possibility. Entrepreneurs who took risks. Families who built better lives. Communities that came together in difficult times. Businesses that started small and grew through hard work, service, and trust. That spirit is still alive today. At Statewide, we are proud to be part of that story in our own small way, serving local businesses, municipalities, healthcare organizations, schools, and communities across New England. Every day, we see the best of what this country creates: people working hard, supporting one another, solving problems, and building something better for the next generation. As we celebrate America’s 250th birthday, we are grateful for the freedom, opportunity, and optimism that continue to make this nation unique. Happy Independence Day, and happy 250th birthday, America. #IndependenceDay #America250 #Community #Service #NewEnglandBusiness #LocalSupport #StatewideCommunications"
Statewide Communications Inc
Telecommunications
Wilmington, Massachusetts 513 followers
"We are dialed in."
About us
Statewide started as Mario Costa’s family-owned business in 1991, and has grown into a full-service telecommunications provider that maintains that same close-knit vibe. We know firsthand what it’s like to start small, so we thrive at helping your business find scalable telecommunication solutions. Whether you’ve got 200 employees or two, we provide the perfect balance of competitive technology, approachable pricing and authentic support.
- Website
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http://www.statewide.com
External link for Statewide Communications Inc
- Industry
- Telecommunications
- Company size
- 11-50 employees
- Headquarters
- Wilmington, Massachusetts
- Type
- Privately Held
- Founded
- 1991
- Specialties
- Telecommunications, VoIP, Phone Systems, Cloud Based Phone Systems, PBX, Small Business Solutions, Telephony, SIP Trunking, Disaster Recovery, Internet Protocol, Networking, Unified Communications, VoIP Security, Quality of Service, and Managed Services
Employees at Statewide Communications Inc
Locations
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Primary
Get directions
240 Andover St
Wilmington, Massachusetts 01887, US
Updates
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There is value in working with a provider that knows the region you work in. New England businesses need a team that understands how important it is to be reachable, solve problems quickly, and stick around after the install. That local, long-term support is a big part of how we present ourselves. At Statewide, we believe strongly in personalized support, fostering real relationships, offering scalable solutions, and being the business partner you have on speed dial. The trust that's built is so valuable because when communication issues come up, local businesses want help from people who understand the pace and pressure of the work. #NewEnglandBusiness #LocalSupport #BusinessCommunications #TrustedPartner #VoIP #StatewideCommunications
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Every business relies on communication systems that are dependable, easy to manage, and supported by the right team. When Sheff & Cook was ready to modernize their phone system, Statewide helped guide the transition to a cloud-based solution designed to better support their day-to-day operations. The move was completed in just a few days, and our team provided hands-on training, proactive follow-up, and ongoing support throughout the process to help ensure everything continued running smoothly. We appreciate the opportunity to work with great organizations like Sheff & Cook and help support the way their teams communicate and collaborate every day. Read the full success story here: https://lnkd.in/gWwsdJfh #BusinessCommunications #CloudCommunications #CustomerExperience #ManagedServices
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When a potential client calls your firm, the clock starts right away. If that call goes to the wrong person, sits in voicemail, or gets lost between the office and mobile phones, the client experience takes a hit. That is why more law firms are rethinking the phone system behind their client communications. It starts with: • Whether the call gets answered • How fast it reaches the right person • Whether someone follows up without delay In our latest blog, we break down real-world use cases that show how law firms can improve responsiveness and the client experience with better call routing, mobility, voicemail-to-email, and smarter communication tools. Read the blog here: https://lnkd.in/giCz6qWp #LawOfficePhoneSystem #VoIPForLawFirms #LegalOfficePhoneSystems #LawFirmCommunications #LegalTechnology #ClientExperience #LawFirmManagement #UnifiedCommunications
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At Statewide, we pride ourselves on great customer service, great products, and support when you need it. “𝘚𝘵𝘢𝘵𝘦𝘸𝘪𝘥𝘦 𝘪𝘴 𝘧𝘢𝘯𝘵𝘢𝘴𝘵𝘪𝘤 𝘵𝘰 𝘸𝘰𝘳𝘬 𝘸𝘪𝘵𝘩! 𝘛𝘩𝘦𝘺 𝘢𝘳𝘦 𝘦𝘢𝘴𝘺 𝘵𝘰 𝘳𝘦𝘢𝘤𝘩, 𝘧𝘢𝘴𝘵 𝘸𝘪𝘵𝘩 𝘵𝘩𝘦𝘪𝘳 𝘩𝘦𝘭𝘱 𝘢𝘯𝘥 𝘱𝘳𝘰𝘷𝘪𝘥𝘦 𝘨𝘳𝘦𝘢𝘵 𝘴𝘦𝘳𝘷𝘪𝘤𝘦!” — 𝗔𝗻𝗱𝗶 𝗠𝗮𝗿𝗶𝗮𝗻𝗼 This kind of feedback gets right to the point. When something goes wrong, people want help fast. And when things are working well, they want the peace of mind that comes from knowing support is there if they need it. This is the level of relationship we work so hard to build. #GoogleReview #CustomerTrust #ResponsiveSupport #BusinessCommunications #VoIP #StatewideCommunications
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In the not-too-distant past, you often learned about customer issues when they cancelled service. People may have felt that a few calls felt off, but it wasn't recognized and brought to anyone's attention. Customers lost faith, and you lost revenue. You can kiss those days goodbye with AI Sentiment analysis. Every call is monitored, and it helps you spot frustrated callers and rough interactions early, so you can fix the problem before the customer starts shopping around. What sentiment analysis can do for your business: • Flag negative calls for quick follow-up • Show patterns by time, team, topic, or location • Improve coaching with real examples, not guesswork • Protect revenue by keeping customers from quietly slipping away If one saved account pays for the upgrade, it’s worth a look. https://lnkd.in/gCrUW5YH #AI #SentimentAnalysis #CustomerExperience #ContactCenter #QualityAssurance #BusinessCommunications #StatewideCommunications
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The last thing law firms have time for is playing phone tag, keeping track of missed calls, or messy handoffs. Your phone system should help you protect your time and your client experience. Statewide builds communications for legal teams that need to move fast and stay professional. What that looks like in practice: • Route calls the right way so urgent matters don’t sit in voicemail • Keep the team reachable in court, at home, or between offices • Make it easy to transfer, conference, and collaborate without friction • Get support from a partner who knows your business and responds If your phones are costing you time and client confidence, it’s worth a conversation. https://lnkd.in/gwjMQXTb #LegalIndustry #LawFirms #ClientExperience #BusinessPhones #UCaaS #VoIP #StatewideCommunications
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Statewide Communications Inc reposted this
I’ve always believed that showing up matters. Sometimes that means volunteering at camp. Sometimes it means making a donation. And sometimes, it means picking up a paddle and playing a few games of pickleball for a great cause. Comfort Zone Camp has a Pickleball Tournament Fundraiser coming up, and it’s another simple way to support grieving kids and families who need a place to heal, connect, and feel understood. 🏓 Dink & Smash with CZC 📍 Bosse Sports Lounge | Natick, MA 📅 Saturday, June 6 ⏰ 3:00–5:00 PM Whether you’re a beginner, an intermediate player, or someone who takes their pickleball game very seriously, there’s a spot for you. Don’t have a teammate? No problem — CZC can pair you up. There will be friendly competition, a 50/50 raffle, prizes for winning teams, and refreshments available for purchase. But more importantly, every dollar raised helps send grieving children to Comfort Zone Camp, where they can attend at no cost to their families. That’s the part that always sticks with me. These events are fun, but the mission behind them is powerful. Every registration, every donation, and every shared post helps create a place where kids can remember, heal, and know they’re not alone. Ready to play or support the cause? Register or donate here: https://lnkd.in/ez82PrkE Hope to see you on the court. #ComfortZoneCamp #CZCEvents #ChildrensGriefRelief #PickleballForACause #CommunitySupport #GiveBack #MassachusettsEvents
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We’re proud to serve businesses here in New England. There’s something different about working with people in your own backyard. You understand the pace. You understand the pressure. And you understand that when a business needs help, they don't want to be passed around or left waiting. That local mindset shows up all over the way we work. We offer personalized support and scalable solutions, with local service that sticks around after the sale. That’s why local matters. And that’s why New England businesses continue to choose Statewide. Learn more here: https://lnkd.in/gTmrap8t #NewEnglandBusiness #LocalSupport #BusinessCommunications #WhyStatewide #VoIP #UCaaS #StatewideCommunications
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In healthcare, every call matters. Missed calls mean missed appointments. Slow routing creates patient frustration. Manual processes lead to staff burnout. A modern phone and contract center solution helps healthcare teams: • Route patients quickly to the right department • Manage peak call times with queue and call-back options • Access call notes and history for smoother follow-ups • Monitor performance with real reporting The goal isn't more tech, it's fewer delays, clearer communication, and better patient experiences. Statewide helps healthcare organizations upgrade without disrupting daily operations. Let's talk about what that looks like for your practice or facility. https://statewide.com/ #HealthcareCommunications #PatientExperience #MedicalOffices #ContactCenter #BusinessPhones
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