Most field service organizations are already delivering more than their metrics show. The opportunity is in recognizing — and monetizing — that value. In the latest episode of UNSCRIPTED, Vivek Swaminathan, director of products and solutions for Digital Workplace Solutions at Unisys, makes the case for repositioning field services as a strategic growth driver and explains what tightly aligning execution with commercial strategy looks like in practice. Learn more: https://lnkd.in/ehM6BDy7
About us
Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com.
- Website
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http://www.unisys.com/
External link for Unisys
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- Blue Bell, Pennsylvania
- Type
- Public Company
- Specialties
- Applications, Business Processes, Change Management, Cloud Data and Analytics, Cloud Management, Communication and Collaboration, Consulting, Cybersecurity, Digital Workplace, Employee Experience, Hybrid Infrastructure, Industries, and Modern Device Management
Employees at Unisys
View 23k employees at Unisys
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Updates
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Is your cloud investment living up to its business potential? Read our blog post for strategies for maximum cloud value: https://ow.ly/5PRI50ZcVxj
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What do mid-market leaders know about elevating the customer experience? Read our latest blog post with three companies’ success strategies: https://ow.ly/r3JK50ZcuQe
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Closed service desk tickets don't have to be the end of the story. Unisys Digital Assistant feeds resolved issues directly to our knowledge curation tool, which turns them into better answers for next time. The more your service desk handles, the smarter it gets. Read the info sheet: https://lnkd.in/evebwfRh
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Booking platforms, occupancy sensors, space-planning tools — many facilities teams have built solid foundations for workspaces. Getting full value from them comes down to one thing: coordination. Unisys’ Stacy Spires Harder, solution manager for Seamless Collaboration within Digital Workplace Solutions, and Appspace's Paul Alley show what that looks like in practice and lay out five practical steps to make it happen. Read more: https://lnkd.in/ewaP8qJn
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Great conversations happened at XLA Institute Live 2026. Unisys' Digital Workplace Solutions leaders Patrycja Sobera, senior vice president and general manager, and Vijay Kumar Guru, service delivery director, led a breakout session on how AI, telemetry, and XLAs are helping organizations connect AI to outcomes. Thanks to everyone who joined us!
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What a great week connecting across Latin America! We recently hosted our Unisys Client Connect events in Rio de Janeiro and Buenos Aires, bringing together clients, partners, and new organizations for meaningful conversations about where technology is heading and what that means for our region. We covered AI and innovation and how that heightens performance across the workplace, including our Agentic Service Desk. We also discussed the latest developments in cyber resilience, financial services solutions, quantum computing, and our ClearPath Forward® 2050 roadmap. The best part? Discussing how these ideas translate into real impact. What stood out was the energy in the room. People sharing perspectives, challenging each other, and thinking together about what comes next. A big thank you to everyone who joined us. We’re looking forward to keeping these conversations going and continuing to build strong partnerships across the region.
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#ICYMI Unisys was honored as the 2026 Global Alliances Americas Data Center Partner of the Year by Dell Technologies. As #AI adoption accelerates, organizations need resilient, scalable infrastructure to support what’s next. This recognition highlights our continued work with Dell to help clients modernize data centers and manage complexity with confidence. Explore the full announcement: https://lnkd.in/dRaRqyhJ
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What does it look like when AI schedules a field technician, writes their pre-work brief, and routes them to the site before they've had their morning coffee? See how Unisys makes it work: https://lnkd.in/dPERwqCZ
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Hybrid cloud environments don't underperform all at once. They slip — one security gap, one integration problem, one skills shortage at a time. And by the time the ROI conversation comes up, the damage may already be spreading across the stack. Six places it breaks down. Six strategies to fix it. Read the infographic. Learn more: https://lnkd.in/dSwJ2-hF
