Moving beyond the direct impact of using CRM systems on frontline employees' service performance: The mediating role of adaptive behaviour (Q127307473)
scholarly article
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| English | Moving beyond the direct impact of using CRM systems on frontline employees' service performance: The mediating role of adaptive behaviour |
scholarly article |
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Moving beyond the direct impact of using CRM systems on frontline employees' service performance: The mediating role of adaptive behaviour (English)
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