cchrstl
Forum Replies Created
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Thank you for sticking with me and giving me enough technical data to understand you.
I have made the suggested php.ini change and the site is now operating normally without error.
I updated and re-activated all four Jetpack plugins and all are now tested and operating normally.
Earthlink Tier 2 confirmed today that they are showing PHP 8.4.18 active, and my WordPress confirms it is using PHP 8.4.18.
(Yesterday my WordPress insisted it was on PHP 7.3. Earthlink has not admitted to any changes.)
So today I activated Jetpack Version 15.9.1 and it returned the following error:
“An error occurred. Please try again.” (It does not seem to allow inserting a screenshot here.)
- This reply was modified 6 days, 18 hours ago by cchrstl.
Thank you for your continued help. Here is the current status.
Earthlink Support said that the PHP Addhandler and Action statements in my public/.htaccess file were the culprits. (The site was working fine until this week, but they deny making any changes on the server.)
I removed these lines and:
The main site now loads normally. (cchrstl.org)
The wordpress site now loads normally. (cchrstl.org/wordpress)
The PHP deprecation warning is gone from both places.
I can log in to wordpress.
All much improved.
BUT while the Earthlink control panel says it is set to PHP 8.4, wordpress now says:
Your site is running on an outdated version of PHP (7.4.33), which does not receive security updates and soon will not be supported by WordPress. Ensure that PHP is updated on your server as soon as possible. Otherwise you will not be able to upgrade WordPress. The minimum recommended version of PHP is 8.3.
I can live with this as long as the site is working, but now wordpress is telling me to upgrade PHP when the server says it is already on 8.4. If you have any thoughts about this, do let me know.
Thank you, your comments are much appreciated. My hosting provider is Earthlink. They are generally hard to work with, but I’ll submit a ticket and let you know what occurs.
I have deactivated all the Jetpack plugins: Jetpack, JetBackup, Jetpack Boost (which had been misbehaving for some time and been deactivated for some weeks), Jetpack Social.
The wordpress site is https://www.cchrstl.org/wordpress/
The site is now presenting normally, and I can log in OK. However, I no longer trust any of the Jetpack plugins.
No joy. After updating to Jetpack Social 9.0.3 the Jetpack Social Setting page is blank except for the deprecation warning.
Also, JetBackup has stopped working. (This was actually the original problem I noticed after the first Social update.) It just shows blank pages.
How should I recover?
I do not see the update yet for Jetpack Social 9.0.3, but I installed the update showing for Jetpack 15.9.1, and now I am getting the error:
Deprecated: Directive ‘allow_url_include’ is deprecated in Unknown on line 0
and the formatting on the wordpress page has deteriorated.
Forum: Fixing WordPress
In reply to: Error after updating to WP 6.4 and PHP 8.1/8.2Thank you for the good advice. The site is working now.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] cURL error 28Thank you for the suggestions. I have not installed any new plugins for a very long time, I only update existing plugins. Jetpack is updated regularly whenever a new version is available. I disconnected and reconnected Jetpack from WordPress.com and the problem persists. At this time I am simply removing the “Stats by Jetpack” from the WordPress Home page. Perhaps at some other time I can devote more effort to debugging.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] cURL error 28Thanks for checking this out. Here is the screenshot. It is not working today, either.
Stats by Jetpack has been working on the WordPress Dashboard for years, so I’m not sure what has changed.
Jetpack version 11.2.Thank you!
Forum: Fixing WordPress
In reply to: Site brings up Windows Explorer instead of the index web pageI commented out these two lines from .htaccess in the WP root directory and the site now loads correctly:
# AddHandler application/x-httpd-php5 .php
# AddHandler php5-script .phpI’m now guessing that something changed on the server, rather than something actually compromising the site.
Forum: Fixing WordPress
In reply to: Site brings up Windows Explorer instead of the index web pageI have checked all the files in the troubleshooting documents and see nothing out of the ordinary. I logged in to the Earthlink web hosting admin console and checked change logs and see nothing recent that I did not change myself. I contacted Earthlink support and had them downgrade php 7.1 to php 5 but that did not change the situation.
Forum: Fixing WordPress
In reply to: Site brings up Windows Explorer instead of the index web pageThank you for quick response, will follow instructions.
