POV you're stuck in the awkward position of needing to send an email on the weekend, knowing nobody wants to get mail on the weekend.
Schedule it for Monday morning instead:
Good day! We hope you're doing well.
We are following up to let you know that we are ready to continue supporting you whenever you are ready. Looking forward to hearing from you soon. ~ED
Good day! We hope you're doing great.
This is to check how things are going because we haven't heard back from you. Do you still need assistance with the internet access concern on your Windows laptop? We kept this ticket open, and we hope you get back to us for an update. ~ED
When fútbol ⚽ is life, but you have to work:
1️⃣ Book a conference room
2️⃣ Pull up the game on your PC
3️⃣ Windows key + K to cast it
4️⃣ Invite coworkers with the same ethos - we mean, work ethic.