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As a business, you’ll no doubt be receiving hundreds of letters and parcels throughout the week, from office supplies and important documents to those all-important coffee refills and maybe even a new plant to brighten up your space. With so much coming in and with employees ordering personal items to the office too, it can be very difficult to manage your incoming mail effectively and efficiently.
Luckily, at Officeology, we’ve got the perfect solution with our mailroom tracking software, so you’ll never miss or lose a delivery again.
Our mail tracking service is an inbound tracking system that uses computer software, along with hand-held data terminals so you can track the movement of any mail between rooms and people within your business. This means that you’ll always be able to find your parcel, whether it’s in the mailroom, in a meeting room or elsewhere, and who took it in. So, rather than spending hours looking for it, and potentially never finding it, you’ll know exactly where and who to go to – making life easier for everyone.
Wondering how it works? When your items arrive in the mailroom, they’ll be labelled with a barcode. The mail is then booked in, against the name of the recipient on the computer using a portable barcode scanner. Details of the packaging, including reference number, weight, type of item, courier etc, can all be logged into the system. Once it’s logged, an email will be sent to the recipient to let them know the item has arrived and can be either picked up from the mailroom or organised to where it needs to be sent in the office.
This service also includes a Proof of Delivery (POD) software system for extra added peace of mind. When collecting a parcel from the mailroom, or when it gets delivered to someone’s desk or a specific room, each parcel will be scanned with the handheld terminal, and a signature will be needed for proof of delivery. A picture can also be taken in case of any damage.
With both the tracking system and the proof of delivery software, if an item is lost, there is a complete trail of movement from when it was booked in at the post room to where its current location is and should be.
Recipients of the parcel and other staff or management can easily track parcels through the system and view several helpful reports such as:
Want to make the most of your post? Take a look at our franking machines which can help your business save up to 46% on postage costs. For more information and to talk through all of the available options, contact our team today.
Just renewed my contract with Officeology. Raman was super efficient and completed the transaction in minutes. Her customer service and professionalism was second to none. Very pleased with how I... read more
Humara MalikGreat communication from Raman, making it really easy to understand what is going on.
Rob Philipson-StowI just renewed the contract with officeology. Raman has been exceptional throughout the entire process. Communication has been clear, consistent, and timely, and she has taken the time to explain... read more
Tasbiha Nizam
