GIF
Head of Data & AI at Stripe

- Had fun talking about all things AI at @stripe with @mattturck - agentic commerce, our new foundation model, and how we're boosting users’ revenue.
- We’ve been using AI to help businesses on Stripe grow for more than 10 years. Here’s the latest.
00:00 - Yesterday, we announced Smart Disputes at Sessions. Stripe automates the evidence collection and submission process for eligible disputes on card transactions—on your behalf. And, you’ll only be billed for disputes that are won. Get started: docs.stripe.com/disputes/smart….
00:00 - Bad news: Female learners are more likely to drop a course after receiving a low score on an early assignment, widening the #gender gap in #STEM. Good news: On @coursera, just-in-time and #personalized review materials are one step toward closing the gap.
- The scale (and data exhaust!) of @coursera's platform model unlocks a whole set of opportunities to drive learner success. This includes algorithms identifying at-risk students, powering a blend of automated and human interventions tailored to their needs.
- Excited to share my chat with @saranormous & @eladgil We talked about how Stripe is applying AI across our products, our journey from traditional ML to LLMs, what we are seeing across the AI ecosystem, and how AI can be applied to grow the economy:
- 1/ A neat stat caught my eye: consumers spent 550% more renting clothing, equipment, and tools from businesses on @stripe in the first three quarters of 2022 than the same period in 2019. Why is this a big deal? It’s all to do with the rise of the circular economy. 🔁 🧵1/7
- Our internal LLM tool, built last March, allows Stripes to safely experiment with LLMs. With 3K Stripes using the tool weekly and over 700 shared prompts, the tool is reshaping how we work and build for our users. We shared more with @bentossellHow do you get your team to use AI? I gathered insights from Stripe, Google, Intercom, Zapier, Adobe and others and came up with 9 ways they help encourage employee adoption. - AI champions - Demos & workshops - Small experiments, cross-functional teams - Hackathons - Internal
- Masters in CS, from an Ivy, for those without a CS undergrad, fully online, & just $25k? That's one big step toward equality of opportunity. Thrilled @coursera & @Penn are partnering to unlock life-transforming credentials otherwise out of reach for many coursera.org/degrees/mcit-p…
- #DeepLearning to intervene where it counts -- how our machine learning feedback loops personalize and optimize @cousera's learning nudges. And, yes, our #DataScience #intern is a crusher :)
- .@coursera's Skills Graph algos link learners, courses, and careers--all through a common skills currency--, unlocking better discovery for our learners from search and browse, to personalized recommendations. Plus more on the way... medium.com/coursera-engin…
- Thrilled to open this critical new role at @coursera - Director of #DataScience, #MachineLearning. Lead a world-class team defining & building innovative #dataproducts that unlock the next gen of #education. DM to learn more, & referrals appreciated! linkedin.com/jobs/view/1049…
- Thrilled to welcome @eladgil and @ClementDelangue to @stripe in South San Francisco. Come join us! x.com/eladgil/status…





