User Experience for Event Registration

Inclusive form design isn’t a luxury, it's a civil right. Most registration processes are forms based. Without accessible forms, people who use assistive technology can't get through the door. When we talk about submit buttons, the choice to make them active all the time isn’t about “just making things easier” — it’s about removing real accessibility barriers. An active submit button means users who rely on screen readers or keyboard navigation can always finish what they started. But most designers/UX folks talk about submit vs in-line field validation as an "or." I propose we look at them as an "and." Just like the little girl in the meme says, "why not both?" If you have an active submit button and ALSO add in-line validation, which flags issues as they arise, you are creating an experience that sets the standard for a best practice. You aren't just following the guidelines to achieve compliance, you are making sure that people with disabilities have the best chance of becoming customers as anyone else. Real-time feedback reduces stress for those who may struggle to go back and forth in a form, helping everyone complete it without hassle. Active submit combined with user-friendly error message means users don't get stuck looking through a long form trying to figure out which required field they missed. Companies like #Amazon have it right — they combine both. When we prioritize both an always-active button and in-line validation, we’re making digital spaces accessible, user-centered, and, most importantly, equitable. Alt: first image is a female child seated in an office with the caption: "Submit Button always active" on the left side and "in-line field validation" on the right side. Beneath it is a question: "why don't we have both? " second image shows group of persons lifting the female child up in celebration. #AccessibilityMemeMonday #InclusiveDesign #AccessibleForms #DigitalEquity #Disability #Inclusion #UserCenteredAccessibility https://lnkd.in/ecX_YG93

How Do We Ensure Every Participant's Journey Starts on the Right Note? 🎶 We often focus on the main event experience, but how many of us have paused to consider the very first touchpoint - the registration process? A truly inclusive event starts the moment someone considers attending. Here are a few strategies to ensure our registration processes pave the way for comprehensive inclusivity: 1. Accessible Platforms: Ensure your registration website/platform is ADA compliant and mobile-friendly, catering to diverse digital proficiencies. 2. Diverse Imagery: Use graphics and visuals that reflect a myriad of ethnicities, abilities, genders, and ages, signaling a welcoming environment for everyone. 3. Clear Communication: Offer language options or, at the very least, ensure clarity in your information. Avoid jargon. 4. Payment Flexibility: Consider various payment methods, possible installments, or even sponsorship options for those needing financial assistance. 5. Inclusive Accommodations Check: No, not sleeping rooms, but incorporate an option where attendees can specify any special requirements or accommodations they might need, be it related to physical accessibility, dietary needs, visual, hearing, or otherwise. The way we welcome our participants sets the tone for the entire event. Let's ensure we're rolling out the red carpet for everyone, right from the start! ✨ How do you prioritize inclusivity during your event registration? Share your strategies or experiences below, and let's pave the way for even more inclusive beginnings! #FirstImpressionsMatter #InclusiveEventRegistration 🌟🤝

#ProTip for Event Planners 💡 Before allocating budget and resources toward accessibility features, take the time to truly understand the needs of your guests with disabilities. For example, if a guest is Blind or has low vision, don’t assume they’ll need materials translated into Braille. Did you know only 11% of the Blind community uses Braille? Many people with vision disabilities rely on assistive technologies instead. Similarly, not all deaf or hard-of-hearing hearing guests know sign language—some may require captioning or front-row seating instead of interpreters. The best way to ensure your efforts are impactful? Just ask! Include a question in your registration form for attendees to request accommodations specific to their needs. This approach saves time, resources, and ensures your event is truly accessible. At Dreamforce, we opened the question of accommodation needs to over 40,000 attendees. With hard work, dedication, and compassion, we successfully met 99.2% of accommodation requests, creating one of the most accessible events in the world—not just in the tech industry. Opening this dialogue with your attendees gives you invaluable insights into their needs, enabling you to design a safe, inclusive, and accessible environment for people with disabilities. ✨ Salesforce is dedicated to leading with intention in accessibility and disability inclusion, and I'm so proud to be a part of the journey. #NothingAboutUsWithoutUs #Accessibility #DisabilityInclusion #AccessibleEvents #EventPlanning #EventManagement #DisabilityAwareness #EventProfs #BestPractices