7 BIG mistakes I made as a new manager: (so you don't have to) I've learned these lessons over 2 decades of leading teams. If you're struggling with any of these below, you're not alone. Here's what I wish I'd known right away: ❌ Assuming silence meant agreement: ↳ Don't mistake silence for support. Create space for every voice to be heard. ❌ Underestimating the impact of small wins: ↳ Celebrate all victories. They lead to bigger successes and motivate the team. ❌ Waiting too long to address performance issues: ↳ Don't avoid difficult conversations. Face them head-on with empathy and curiosity. ❌ Not setting clear expectations: ↳ Ambiguity creates frustration. Be clear about what success looks like. ❌ Not managing up: ↳ Make your impact known. Regularly share your progress, especially if you don't interact with your manager often. ❌ Trying to solve every problem myself: ↳ Let your team shine. Support and empower them to step up and grow. ❌ Not setting boundaries for myself: ↳ Burnout helps no one. Prioritize your well-being and the healthy habits you've built. You don't need to have it all figured out. You are more than capable. Trust yourself. ♻️ Repost to help someone. 🔔 Follow Dora Vanourek for more.
Avoiding Common Professional Pitfalls
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I've worked with 1,000+ leaders over the last 3 years. Most make the same common mistakes. Except for the best ones. → They build on the lessons of others. → They build empowered teams. → They build lean systems. Because the best mistakes? Are the ones you avoid. Here are the 9 that trip managers up constantly. Drowning in Work → You're working 60+ hours and have no time for your team → Fix: Daily "Power Hour" - 60 mins of editing and delegating Staying in The Spotlight → You're still doing the work instead of enabling others to excel → Fix: Track time coaching delegating each week Ineffective Feedback → Your feedback creates defensiveness instead of growth → Fix: Use SBI method (Situation-Behavior-Impact) + clear next steps Missing Early Warning Signs → Problems explode because you spot them too late → Fix: Triangulate: review metrics, talk to one customer and one skip-level No Management System → Your days are chaotic and reactive instead of structured → Fix: Three non-negotiable: expectations, 1:1s, feedback Excluding Teams from Decisions → You make quick decisions alone that fail in execution → Fix: "Co-Author" rule - team proposes, you refine, everyone owns Tolerating Toxic Talent → High-performing a$$holes are driving away good team members → Fix: Monthly culture impact reviews alongside performance metrics Information Hoarding → Critical knowledge lives only in your head → Fix: Weekly lunch-and-learns plus Leadership Loom wrap-ups Reactive Calendar Management → Your calendar runs you instead of serving you → Fix: Time-block using 40-40-20 rule: team time, deep work, flexibility These mistakes are all too common. They're also 100% avoidable. Simple systems consistently outperform good intentions. What mistakes did I miss? Or what fix are you going to try? Please repost ♻️ to help other leaders and follow Dave Kline 🔔 for more.
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We've made a lot of concessions with hiring with limited resources. Here are 3 key reasons you want A-players on your team:👊 1. A-players surround themselves with A-players, they challenge and learn from each other. 2. B-players surround themselves with C-players to make themselves feel like A-players. 3. A-players will only tolerate B-players for so long before they leave. The most expensive hiring mistakes we've made (mostly I've made) were because we didn't spend the time to fully understand the role we were hiring for, and we didn't wait long enough to find the perfect fit. It's tempting to "hire who you can afford" just to get the job done, especially if you're bootstrapped. But you always end up paying for it later in one way or another, be it in quality or work, training time, rehiring costs… These 3 reasons are also why it's important to actively curate an A-team. I've quit companies in the past because toxic behavior and poor performance was tolerated for too long and in some cases, even rewarded. 🧐 If you’re thinking, “I can’t afford to hire an A-player full time!” Good news is, you don't have to. That's what contractors and fractional team members are for: Experts who only work on what they're best at for their clients. They get to maximize their earnings per hour. You get the best person for the task. It's a win-win. My CTO/cofounder and our COO were both working on eWebinar as side hustles before they came on full time; these are the two most important people in our company to date. The idea of "try before you buy" works both ways. Both of them grew passionate about the project before we began a dialogue on what it would look like to come on board. More than just skill sets, A-players in a startup means complete value, mission, and vision alignment, and those things cannot be faked over time (while they can over an interview). If someone is completely aligned with what you're trying to achieve, they'll naturally want to do their best. 💡My advice on hiring A-players for early stage startups: 1. Find senior people who have financial stability and are willing to take risks because they want a career and lifestyle change. 2. Work on a project with a concrete deliverable and fixed timeline, pay them their full rate so they're not compromising. 3. Keep working on more projects until it makes sense to bring them on. When the time is right, both sides will know. A-players may cost more individually, but they're more productive, self-motivated, and do not require micromanagement - this is net positive. By only working with A-players, you can do a lot more with a lot less. Everyone will elevate each other and you'll move much faster. This is startup utopia. ___ I'm Melissa Kwan, Cofounder of eWebinar and Host of ProfitLed Podcast. 3x bootstrapper sharing stories & lessons weekly. Follow me + hit 🔔 to stay tuned.
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Every company says they want to hire "A-players", also known as "rockstars", "unicorns", and "ninjas". But my advice if you're looking for A-players: 1. Are you clear on what an A-player even is? Maybe what you're really looking for is "pedigree" but you don't want to sound elitist. Maybe you're looking for strong goal attainment in similar contexts. Maybe you're looking for those softer skills that help someone navigate tricky workplaces. Saying you want an "A-player" is lazy and it's unhelpful because a recruiter isn't going to know what you're really looking for and neither is the candidate deciding if they're the right match or not. So be specific and transparent about the traits and achievements you want; if they push people away, that's actually doing both parties a favor. 2. Are you offering something an "A-player" wants? A-players expect A-player comp and benefits and impact. Are you offering top of the market compensation? Are you offering a rapid growth trajectory? Are you offering best in class technology? Are you giving people the freedom to revolutionize how things are done? If not, you're not going to win an A-player. Top talent that has invested heavily in their education and career are looking for a payoff, and your company has to offer that. If you can't, then you need to adjust your expectations. 3. Do you actually NEED an A-player? If you're launching something new or you're scaling rapidly, you may benefit from a bunch of A-players who are ready to quickly identify and solve problems and drive progress. But a lot of companies don't need that. They need dependable people who show up, do strong work, collaborate well, and will stay in the role for several years consistently doing good work. And that's exactly what B-players are made for. A stable, consistent B+ player can outperform an "A-player" who is bored, overworked, expensive, or constantly looking for the next thing. So my best advice to employers is to really consider these factors and be thoughtful about what you really need before. If you're looking for A-player employees, you need to offer A-player opportunities. If you're not, you're creating a misalignment between expectations and reality, and no one will be set up for success when that's happening.
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Most leaders don’t lose their best people because of bad strategy, poor pay or lack of ambition. They lose them because they tolerated the wrong behaviour for too long. High performers rarely leave suddenly. They leave slowly, quietly, with a growing frustration they can’t quite articulate. When they finally go, the reason is usually simple: the environment no longer matches their standards. This is where my Mucky Duck theory comes in. The bath is the organisation. The water is the culture. The duck is the employee. Picture a bath full of clean ducks. They’re capable, driven and take pride in what they do. They move with pace and hold a high bar, even when no one is watching. Then one day, a mucky duck waddles in. It’s not outrageous. It’s not causing obvious chaos. It just cuts corners, avoids accountability and brings low-level negativity. A bit of blame here. A bit of friction there. Sometimes it even looks polished on the surface. That’s what makes it dangerous. Clean ducks don’t stay clean for long in murky water. Performance spreads quietly, but so does attitude. Over time, standards soften. Extra effort fades. Accountability becomes inconsistent. Excellence shifts from normal to optional. No one wakes up and decides to lower their standards. A-players notice first. They are selective about where they invest their energy. They don’t want to swim in murky water or compensate for someone else’s lack of ownership. They watch who prepares, who steps up, who raises the bar and who drags it down. Most importantly, they watch whether leadership acts or looks away. A-players want to be around other A-players. Not arrogance, alignment. They perform best when challenged and matched. When they realise mucky ducks are allowed to stay, they disengage long before they resign. Meanwhile, performance clusters. B-players group together. C-players feel safer there. Being around A-players can feel uncomfortable because excellence exposes gaps. For some, it feels easier to be the strongest in a weaker group than to raise their level in a stronger one. This isn’t about good people and bad people. It’s about alignment. A mucky duck isn’t necessarily a bad duck. Often it’s just the wrong bath. Pace, values and expectations differ. Someone average in one environment can thrive in another. Culture is about fit, not labels. Cleaning the bath isn’t comfortable. It requires honest conversations and clear expectations. Sometimes a mucky duck can become a clean one with the right support. Sometimes they simply don’t want to. When the water clears, the shift is immediate. Energy lifts. Pace increases. Ownership returns. High performers stop scanning for friction and start enjoying the swim again. If you want A-players, you must protect an A-player environment. Act early. Be consistent. One mucky duck can quietly turn a high-performance bath into a mediocre one. And by the time you notice, your best ducks may already be flying elsewhere. Jackson 🦆
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Not Everyone Who Waits Gets Seen: The Unspoken Reality of Relying on Merit Alone Someone reached out to me recently. They’ve been in their profession for over a decade. Committed. Consistent. Conscientious. They said softly, but with weight "I thought if I just did the work, someone would recognise it. I thought merit would be enough." They weren’t looking for shortcuts. They weren’t chasing praise. They simply believed the system would honour what it promised: That talent rises. That effort gets rewarded. That playing fair pays off. But here’s what many of us learn too late: Merit is real but recognition is rarely neutral. Here’s the lessons no one puts in the employee handbook: You’re not promoted for how hard you work. You’re promoted for how visible your work is to the right people. Office politics aren’t dirty they’re often just the informal routes to power. If you ignore them completely, you leave your career to luck. Doing good work is step one. But building influence? That’s what sustains opportunity. If you're in that place where you feel overlooked, under-acknowledged, maybe even undervalued this is for you. Here’s what I wish someone had told me earlier: 1. Master the invisible curriculum. Every workplace has two rulebooks: the official one, and the one people don’t talk about. Learn how things really get done. Learn who gets heard, and why. That’s not selling out it’s smart navigation. 2. Relationships move decisions. Build trust before you need it. Advocate for others so they learn to advocate for you. It’s not networking. It’s strategic generosity. 3. You need sponsors, not just mentors. Mentors give advice. Sponsors put their name on the line for you. One conversation can change your year. One sponsor can change your life. 4. Start documenting your impact relentlessly. Don’t wait for a performance review to prove your value. Build your evidence file. Track results. Capture praise. Advocate with facts, not feelings. 5. If the room doesn’t see your worth, ask: was it built to? You may not be the problem. But you are responsible for protecting your potential. Sometimes the boldest move is walking away from systems that feed on silence. I say this with care: Sometimes I waited too long to be seen. Trusted that doing the work would be enough. Believed that integrity alone would guarantee elevation. But I’ve learned: Integrity is the foundation. Visibility is the lever. Strategy is the bridge. This isn’t just about one person. It’s about every high performer quietly carrying disappointment. Every brilliant mind wondering if maybe they were naïve for believing good things come to those who wait. They don’t. Good things come to those who move intentionally. Speak purposefully. And understand the game without letting it shape their soul. Your value isn’t in who notices you. It’s in knowing you’re not here to be discovered. You’re here to be undeniable.
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I used to think negotiating came down to one thing: Getting the best price. Push harder. Trim the fat. Ask for discounts. And if I got 25% off the vendor’s first offer, I’d walk away thinking I nailed it. But with time (and a few painful lessons), I learned: Some of the worst deals I’ve seen looked great… on paper. Here are 4 mistakes I’ve made (and still see far too often): 1) Focusing too much on price, not enough on value. A lower price doesn’t always mean a better deal. It often comes with trade-offs: - Reduced service - Slower delivery - Fewer resources when you need them most. Instead of asking, “How cheap can we get this?” I now ask, “What would a successful outcome really look like for us?” 2) Overlooking long-term relationships We tend to see suppliers as interchangeable: a name in a contract. But that mindset costs us. Suppliers who trust us often go above and beyond during emergencies, speed bumps, or when we need a favor. That goodwill isn’t in the contract. But it matters more than we realize. 3) Starting negotiations too late This one’s brutal. You wait until the contract’s up, thinking, “We’ll just renew and tweak a few things.” By then, your options are gone. And the vendor knows it. Real leverage comes from starting 12–18 months early. Before you're backed into a corner. 4) Measuring success by how big the discount was This one gets all of us. A 30% discount feels like a win, but off of what? Vendors can anchor high and discount later. A good deal isn’t defined by how much you shaved off. It’s defined by how well it meets your goals, how it stacks up to Plan B, and how it compares to real benchmarks. These lessons weren’t obvious when I started. They came through mistakes, second-guessing, and sometimes, bad outcomes. But once you see them... You can’t unsee them. P.S. Let me know which one you're guilty of the most. ------------- Hi, I’m Scott Harrison and I help executive and leaders master negotiation & communication in high-pressure, high-stakes situations. - ICF Coach and EQ-i Practitioner - 24 yrs | 44 countries | 150+ clients - Negotiation | Conflict resolution | Closing deals 📩 DM me or book a discovery call (link in the Featured section)
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Micromanagement doesn’t improve performance. It drives your best people away. It's not just shouting or threats - it's often subtle, unintentional behaviours that create uncertainty, anxiety, and disengagement. Here are 8 common fear-based behaviours leaders might display - and how to fix them: ❌ 1. Unclear expectations. Your team feels like they’re guessing what success looks like, leaving them unsure and anxious. ✅ Set clear, measurable goals. Define what success looks like for every project. Use regular check-ins to ensure alignment and clarity. ❌ 2. Imposing unnecessary urgency. Fake deadlines or piling on “emergency” tasks might seem like driving results, but it breeds stress and burnout. ✅ Align urgency with priorities. Explain why deadlines matter and connect them to business goals. Ensure the workload is realistic. ❌ 3. Using vague or critical feedback. Statements like “We need to talk about your performance” without explanation leave employees fearful and defensive. ✅ Offer actionable feedback. Use a constructive approach: “Here’s what’s working, here’s where improvement is needed, and here’s how I’ll support you.” ❌ 4. Micromanaging tasks. Stepping in to “fix” things or taking over sends the message that you don’t trust your team. ✅ Delegate and empower. Give your team ownership of tasks and let them find solutions, even if it means learning through mistakes. ❌ 5. Ignoring achievements. Focusing only on mistakes and what’s not working demotivates your team over time. ✅ Celebrate wins regularly. Recognise successes - big or small. Regular appreciation builds confidence and encourages better performance. ❌ 6. Keeping your team in the dark. When employees don’t have visibility into decisions or changes, it creates uncertainty and mistrust. ✅ Be transparent. Communicate openly about decisions, changes, and challenges. Transparency builds trust and loyalty. ❌ 7. Creating fear around job security. Saying things like, “Many people would love to have your role,” fosters a toxic, competitive environment. ✅ Provide reassurance and growth paths. Focus on development: “Here’s how we can work together to build your skills and grow your career.” ❌ 8. Treating performance reviews as threats. Using appraisals as punishment creates fear instead of driving improvement. ✅ Turn reviews into coaching opportunities. Use performance reviews to discuss growth, strengths, and opportunities for the future—not as a disciplinary tool. Fear doesn’t lead to excellence - trust does. The best leaders create environments where their teams feel supported, safe, and empowered to innovate and grow. What’s one leadership habit you’re improving right now? ♻ Repost to inspire more empowered workplaces. ➕ Follow me, Jen Blandos, for daily insights on leadership, business, and workplace wellbeing.
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Communication is tricky—our words pass through layers of emotions, tone, and assumptions before reaching other people's ears. What we say in our heads often comes out differently in conversation....causing havoc! The slightest misstep in tone or choice of words can completely change the meaning of what we’re trying to say. And this can trigger a negative response in the people around us. This is a BIG problem when it comes to organizations and teamwork. According to Gallup and other studies, miscommunication is a huge source of conflict and inefficiency. However, companies don't have to put up with this problem....not if they invest in developing emotional intelligence (EQ) skills. EQ prevents miscommunication-induced conflict in many ways- as speakers and listeners. First, it helps us recognize and manage our own emotions, allowing us to stay calm and composed even in challenging conversations, which reduces the likelihood of reactive, unclear communication. Second, it enhances our ability to empathize with others, enabling us to better understand their perspectives and respond in ways that are more likely to be received positively. One of the things I've noticed in my EQ coaching sessions is that people's communication skills improve when they realize that effective communication is not just about clarity; it's also about empathy. It's about understanding that your message lives in the mind of the listener, and that your job is to make sure it arrives there intact, not distorted by misinterpretation or confusion. Some tips I give my clients: 👉 Next time you are speaking with someone, ask yourself if you are sure that what you said is what was heard? 👉 Take a step back and reflect on how others might be perceiving your words. 👉 Then, decide if you need to clarify, check-in or adapt your approach. This shift in perspective—from thinking about what you're saying to thinking about how it's being received—can transform your interactions and help you build stronger, more meaningful connections 🚀 Image source: https://lnkd.in/e7H6MEfR #communciationskills #communication #emotionalintelligence #miscommunication #learninganddevelopment
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Regret your candour with the boss? Made a careless blunder that will cost the company a lot of money? Ignore a minor problem that now puts your credibility at risk? You’re not alone. Everyone I know makes mistakes. Many of them are also leaders, doers, trailblazers and have profit from making mistakes. James Joyce says mistakes are the portals of discovery and the management literature abounds with many articles advocating that mistakes can be a good thing. But there is a caveat - whilst making mistakes is part of working life, learning from them and managing their consequences requires integrity and skills. We all make mistakes and if managed poorly, mistakes will damage our reputation and career. This is especially true when we are at vulnerable points in our career like when we are just at the beginning of our career or starting a new role, or trying to win over a new manager. So how does one respond when one makes a significant mistake? Many wish the mistake would not be noticed, or are gripped by fear that prompts poor decisions. The key is to replace wishful thinking and fear with taking control of the situation. This can be achieved by a four-step approach. 1. Own up. But tread carefully especially if the company has a culture of blame-shifting - it's important to pick your moment and find allies. But whatever you do, own up before your hand is forced. And own up properly - admit the mistake and don't make excuses. 2. Improvement. Shift the focus from blaming people to improving processes by doing an objective assessment to identify root causes and process improvements so the same mistake will not happen again. Also articulate accurately the consequences of the mistake and recommend specific actions to mitigate its impact. 3. Permission. Share how you would implement the mitigation measures and improvements, and get approval to proceed. So from being the person who made the mistake, you become the person who eliminates mistakes. 4. Compassion. Have compassion for yourself. Recognise that A. mistakes likely happen when you strive for growth and push for performance, B. You can learn from this experience and reduce the chances of mistakes, Whilst we can't make an omelette without breaking eggs, we can learn, be better and never make the same mistake. Agree?